Ripplecove Terms and Conditions
Here are our general policies. If you have any questions, do not hesitate to contact us by email at info@ripplecove.com.
Terms and Conditions
Rates
The rates offered on our website exclude the applicable taxes as well as the mandatory resort fee from 2022/01/11. Thus will be added to the cost of stay, the taxable resort fee of $24 per night, the GST (5%) and the QST (9.975%).
Check-in and Check-out
We guarantee your accommodation no later than 16:00 the day of your arrival. Your accommodation must be returned no later than 11h00 on the day of your departure; you can then continue to enjoy our site. In addition to the cost of your booking, a security deposit of 300$ per night will be required upon check-in.
* Ripplecove is a smoke-free environment
Le Riverain Restaurant
Reservation required, please contact the hotel or restaurant directly. We give priority to hotel guests.
Pets
Animals are strictly forbidden on the entire property. In the event of a repeat violation of this rule, please note that a fee of $200+tx per night may apply. Only service dogs with an official certificate signed by a doctor are allowed.
Resort Fees
The resort fees are charged $24 taxable, and include :
Room charges are $24 taxable, and include:
- Nespresso coffee maker in room;
- Wireless high-speed Internet;
- Parking (indoor or outdoor, depending on your type of accommodation);
- Board games and card games;
- Activity Passport.
Cancellation
Rooms and suites
Free cancellation offered more than 72 hours from your arrival date. Within the 72h, one night + taxes will be charged.
Villas
In case of cancellation 30 days or more before your arrival, no cancellation fees.
In case of cancellation less than 30 days before the arrival date, the first night will be charged.
In case of cancellation between 7 days and 72 hours before the arrival date, the 50% deposit will not be refunded.
In case of cancellation less than 72 hours before the arrival date or in case of no-show, the total amount of the stay including taxes will be charged.